Working as a Personal Banking Officer
Industry Overview
Many job openings are expected in the financial institution industry in British Columbia. The majority of jobs in this sector are clustered in the Lower Mainland/Southwest and Vancouver Island and Coast regions of the province.
Some banking institutions have begun creating different sectors within the bank, opening the possibility for you to specialize in a specific area in the future.
Job Outlook in BC
Customer Services Representatives – financial institutions
Chart from Work BC
Financial sales representatives
Chart from Work BC
WorkBC provides job openings in BC regions:
Customer Service Reps – Financial Institutions
| Region | Employment in 2021 | Average Annual Employment Growth 2021-2031 |
Expected Number of Job Openings 2021-2031 |
| Vancouver Island | 1,460 | 1.0% | 450 |
| Lower Mainland / Southwest | 6,640 | 0.5% | 1,530 |
| Thompson-Okanagan | 1,080 | 0.7% | 230 |
| Kootenay | 260 | 0.9% | 60 |
| Cariboo | 250 | 0.3% | 40 |
| North Coast & Nechako | 130 | 1.4% | 40 |
| Northeast | 150 | 1.1% | 40 |
Financial Sales Representatives
| Region | Employment in 2021 | Average Annual Employment Growth 2021-2031 |
Expected Number of Job Openings 2021-2031 |
| Vancouver Island | 1,070 | 1.5% | 360 |
| Lower Mainland / Southwest | 7,100 | 0.5% | 1,840 |
| Thompson-Okanagan | 920 | 0.6% | 190 |
| Kootenay | 180 | 1.1% | 50 |
| Cariboo | 200 | 0.1% | 20 |
| North Coast & Nechako | 90 | 1.4% | 20 |
| Northeast | 70 | 1.1% | 20 |
You can learn more about working as a Personal Banking Officer in BC from:
Types of Employers
You are employed by banks, trust companies, credit unions, investment firms and similar financial institutions.
Salary
In BC the median annual salary for bank tellers or customer service representatives is $41,337. Your earnings can depend on experience, employer, and location. Increases are based on performance and seniority.
In BC the median annual salary earned by financial services representatives in BC is $58,835. However, if you work on large commercial accounts and have additional responsibilities you can earn more. Commercial loan officers, whose clients are businesses, generally have higher earnings than loan officers who deal with consumer loans, such as residential mortgages.
In addition to a salary, you usually receive benefits such as health and dental insurance, paid vacations, paid sick days, and contributions to pension plans.
Sources: WorkBC and Career Cruising
In BC regions, you can expect to make:
Bank Teller / Customer Service Representative
Source: Job Bank Wage Report
Loan Officer / Account Manager – Financial Services Representative
Source: Job Bank Wage Report
Working Hours
To serve customers better, many banks are remaining open in the evenings and on weekends, in addition to regular Monday to Friday business hours. Many bank tellers work part-time or “peak time”, which means you work during the busiest hours, such as lunch time and weekend mornings.
Many account managers or loan officers work anywhere from 8 to 12 hours each day. You may be required to work weekend hours.