Skills, Education, and Experience

• Excellent organizational and time management skills
• Ability to multi-task and prioritize jobs
• Ability to communicate effectively
• Excellent customer service and interpersonal skills
• Good keyboarding and computer skills
• Good attention to detail
• An interest in working both independently and as part of a team in an office setting

• Completion of secondary school is usually required

Other training or requirements may include:

• Completion of a one or two year college program for administrative assistants or secretaries
  or
• Previous clerical experience

Experience using a wide range of computer programs and other office technology is also often required. Depending on the industry and the specific role, it may also be an advantage to have a working knowledge of finance, marketing or communications.

This occupation is not regulated in British Columbia.

You do not require certification to work as an administrative assistant. However, designation as a Canadian Certified Administrative Professional (CCAP) may be an advantage.

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