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Am I Suited For This Job?

an illuminated hotel sign on top of a hotel building at night
Source

The job is challenging, varied and offers the opportunity to work flexible hours and meet many new people.

Hotel front desk clerks are the main contact for guests during their stay. You should have an interest in hospitality service and enjoy meeting new people. Excellent customer service and interpersonal skills are essential.

Other important skills include:

  • Multi-tasking and time management
  • Effective conflict management and decision-making
  • Knowledge of the local area
  • Computer skills
  • Knowledge of a second language is helpful

You are often required to work nights, very early mornings, and evening and weekend shifts. You spend much of the day on your feet.
Maintaining a professional attitude is important as you may have to deal with difficult situations when a hotel guest has a complaint. The pace of the work can be fast during peak periods. You may be required to wear a uniform or follow a dress code.

Sources: Career Cruising  (Profile for Hotel Desk Clerk), WorkBC, & Go2HR