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Pausing Holds

Hand holding a smartphone

Pausing holds allows you to preserve your place in a holds queue but not have an item put aside for you until after a specified date. If going on vacation, for example, you can ensure you do not miss picking up an item by pausing the hold until the date of your return.

Start by logging in to your Library account.

  1. From your My Borrowing screen select On Hold.
Image of VPL Catalogue My Borrowing On Hold Button

  1. Click on Not ready or In transit to pause holds.

    Note: Holds that are Ready now have been processed and cannot be paused. If you no longer want a title that is Ready now you can select the Cancel option in that section.

Image of VPL Catalogue My Borrowing In Transit or Not Ready

  1. Change the layout of your list and sorting order by selecting the drop-down menu for Hold position at the top right of your screen.
Image of VPL Catalogue Hold Position

  1. To pause an individual title, select the Pause option for that item.
'Pause' option for holds in your library account

  1. To pause a number of titles at one time, use the checkboxes to the left of each item.
'On Hold' screen in your library account, 'pausing all titles' checkbox

  1. When you have made your selection, click Manage items at the bottom of the screen:
Image of VPL Catalogue Manage Holds

  1. Set the date for your paused titles to resume and click Yes, pause holds.
'Pause Holds' screen, date selection, your library account

  1. Your changes are now reflected in the My Borrowing section. Click on Paused under My Borrowing to view the list and make changes.
Image of VPL Catalogue My Borrowing Paused Button

'Resume' Button in the 'Paused' items

  1. Follow the same steps as above to resume your hold(s) by selecting checkboxes and then select Resume.

    Your paused titles are now active again and can be found in the On Hold list again.

If you have any questions or require assistance, please ask for assistance at any Library branch or call 604.331.3603