Manage Your Account

Change Your Contact Information
Keep us informed of your contact information so that we can send date-due reminders and notifications about requests ready for pick-up and overdue items.

• Change your PIN
• Manage your account by phone
• To report a lost card or renew an expired account please call Circulation Services at 604.331.3670

Check due dates & renew items

Find out about VPL items that can be renewed and renewal limits.

Learn How To

• Renew an Item
• Place a Hold
  Please contact us if you want to change the branch where you pick up your holds.
• Pause a Hold
• You can also see illustrated instructions in our VPL Catalogue guide, or learn how to use our VPL app to manage your borrowing.

Check Your Charges

Learn about our charges for lost and damaged materials.