Quick Answers
Do you have a quick question about the library, our collection, services or events? Have a look at this list of commonly asked questions. If you don't see the answer that you're looking for, call us at 604.331.3603 and we'll be happy to answer your questions.
How do I get a library card?
- Visit any of our locations with your identification and our staff will be happy to sign you up for a card.
- If you are a Vancouver resident you can sign up for a temporary card online and gain immediate access to our Digital Library!
More information:
How do I book a computer to access the internet?
Computer sessions can be booked in-person at a VPL location or online.
More information:
Is there Wi-Fi available at the library?
Yes, Wi-Fi is available at all of our locations.
More information:
How do I book a study room?
Please check Central Library Study Rooms for more information.
There's a book I really want that you don't have. Can you help me get this book from another library?
- If the title you want is more than 2 years old, you may request an Interlibrary Loan.
- If the title you want was published within the last 2 years, please Suggest a Title.
There's a book that I think the library should have in its collection. How can I recommend this book for purchase by the library?
The Vancouver Public Library strives to build a balanced collection to serve the public. Selection decisions are based on the VPL’s Collection Development Policy as well as available funding and space.
Do you have services for patrons with mobility limitations or print disabilities?
Accessible Services offers home delivery, book deposits for care facilities, CELA registration and alternative formats.
More information:
How do I donate material to the library?
We are no longer accepting donated material.
For more information please check Donate Materials to VPL.
I am an author and would like to sell you a copy of my publication. How can I do that?
We support local authors. To find out how to offer to sell us your publication, please first take a look at our information on selling your book or other publication to VPL, then fill out our online form.
Note: Due to the volume of submissions, we do not contact authors to let them know whether or not their publication will be added to the collection.
I am interested in an event happening at the library. Where can I find more info on that?
Check our online events calendar to browse events, classes and workshops.
More information:
Do you have storytimes and other events for children?
We offer different types of storytime online and in person, for different age groups. You also can learn about our kids programs or check our events calendar for what's happening next.