What Would I Do?
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Medical administrative assistants perform a variety of secretarial and administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings.
Your duties can include:
- schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- interview patients in order to complete forms, documents and case histories
- complete insurance and other claim forms
- start and maintain confidential medical files and records
- prepare financial statements and billing procedures
- establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
Medical Receptionists: greet people arriving at offices, hospitals and other establishments; you direct visitors to appropriate person or service, answer and forward telephone calls, take messages, and schedule appointments.
Your duties can include:
- greet patients
- schedule appointments, using manual or computerized systems
- receive and record payment for services
- direct patients to appropriate areas