What Would I Do?

Medical administrative assistants perform a variety of secretarial and administrative duties in doctors’ offices, hospitals, medical clinics and other medical settings.

Your duties can include:

• schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
• enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• interview patients in order to complete forms, documents and case histories
• complete insurance and other claim forms
• start and maintain confidential medical files and records
• prepare financial statements and billing procedures
• establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting

Medical Receptionists: greet people arriving at offices, hospitals and other establishments; you direct visitors to appropriate person or service, answer and forward telephone calls, take messages, and schedule appointments.

Your duties can include:

• greet patients
• schedule appointments, using manual or computerized systems
• receive and record payment for services
• direct patients to appropriate areas

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