Frequently Asked Questions
📅 Rates & Space Availability
What dates are available?
Please contact us by phone at 604.331.3823 or email rooms@vpl.ca for room and date availability. Alternatively, you may fill out our application form and the room/date will be held for you if it is available.
What times can I book for?
All of our spaces rent for a minimum of 4 hours.
- Lower Level rooms may be rented outside of library open hours as we have Security on-site 24/7.
- Level 8 and 9 rental rooms are subject to more specific hours indicated on their individual room webpages, as they are located inside the library.
Can I rent the Rooftop Garden?
No, the The Phillips, Hager and North Garden is not available to rent for private functions at this time. This space is an exclusive public space reserved for library patrons.
Does the base room price include setup?
Our Events Service Assistant staff will set the room for you before you arrive. All of our tables and chairs are included in the base price.
The Alice MacKay has certain larger setups that require an additional cost on top of the base price due to the setup time required.
How can I qualify for the non-profit rate?
The non-profit rate is available to registered not-for-profit societies, trade unions, government departments, publicly funded schools, and universities.
This rate does not apply when an admission fee is charged for entry, donations are requested, or anything is sold during the event. The policy has been set by the Vancouver Public Library Board. Read the full Public Meeting Rooms and Facilities Use Policy.
Would VPL consider sponsoring my event?
Co-sponsored programs are run by VPL’s Programming and Learning department. For sponsorship inquiries, please visit the Offer or Suggest a Program page.
🏨 Our Spaces
How can I see the rental spaces in-person?
If you'd like to see our rental space accompanied by an Events staff member, please contact us to make an appointment.
For our rental spaces on Level 9, most of our rooms have windows and are viewable from the outside. You may visit at your convenience during library hours.
Where is your lost and found?
You may retrieve your lost item(s) from our Security office on level 2 (next to the registration desk with the red wall).
What are your office business hours?
LSCC office hours are Monday to Friday, 9:00am-4:30pm and can be reached via phone 604-331-3823 or email at rooms@vpl.ca. Our office is on Level 7, past the Human Resources area, at the end of the hall.
☕ Serving Food & Drinks
May we have catering at our event?
Yes, you may use any caterer you like as long as they are a registered business. If you need some place to start, you can refer to this list of caterers that have delivered here in the past.
May I serve food outside the room?
No, all food must be served inside of your rental room. Only covered drinks are allowed in most of the library, with the exception that food may be consumed in the Level 8 RBC Lounge as well as the outdoor spaces on Levels 8 and 9.
If I clean the rental space myself, can you waive the cleaning fee?
No, clearing away garbage post-event is not a responsibility we defer to renters because we have a contract with union building service workers from the City of Vancouver.
The fee helps cover the cost of making sure you have clean facilities and equipment for your event and clearing away garbage during and after the event.
May I serve alcohol at my event?
Yes, alcohol can be served in any of our Lower Level rooms. On the upper floors only Room 910 Poets’ Corner is eligible.
All events with alcohol must be private and not open to the public. Additionally, we require the following to be added to your rental:
- Building Service Worker to stand by for cleaning and spills
- Security Guard to ensure no alcohol leaves the room
- Event Assistant to be on site during your event
- Special Event Permit from BC Liquor (this may be provided through your caterer)
Do you provide linens for the furniture?
No, we do not carry any linens for our furniture but you are free to bring in your own. Your caterer may also offer to provide them.
🚗 Parking & Loading-in
Where can I park my vehicle?
- Street parking around the building
- Paid parking underground that is entirely managed by EasyPark (Lot 27) located at the corner of Hamilton and Robson St.
You may take an elevator from this parkade to the entrance of the library. We are unable to offer any discount on parking for renters.
May I ship and/or store items at the venue?
No, client materials may not be shipped to Library Square. If you must ship materials ahead of your arrival, please send them to a local colleague or to your hotel.
Where can I load in and out?
- No onsite storage is available for events at the Conference Centre and no materials may be delivered in advance. All materials must be removed when the event is over.
- The most direct route is to load materials from the underground parkade using the “Library and Hamilton Street” elevators to transport them to the Lower Level.
- For larger materials that will be dropped off, the Conference Centre Loading Bay (maximum overhead clearance is 10 feet) can be used for loading to the Lower Level rooms and to the central elevators servicing the Promenade.
- Prior arrangement must be made with Library Square Conference Centre staff for access to the Conference Centre loading bay.
- To access the loading area, turn immediately to the right at the entrance to the parking lot, next to the large dumpsters. Contact Security using the intercom on the wall beside the double doors. After you have completed loading, you must remove your vehicle.
- There is no access for clients at the VPL Loading Bay (closer to Georgia St.).
❔ Other Inquiries
Can you distribute or display posters for my event?
Library Square Conference Centre does not provide publicity for any events. Only VPL programs are listed on the library’s website and printed brochures. Non-profit groups may drop off posters for distribution throughout the VPL system no less than two weeks prior to the event date.